Privacy Policy

1. Who We Are

Ovirra is operated by VB Trading, Tabakvest 87, 2000 Antwerp, Belgium.
Contact: info@ovirra.com | +1 307-298-4227

2. What We Collect

We collect and process:

  • Contact details (name, email, shipping/billing address, phone)

  • Order details and payment info (processed securely via our payment provider)

  • Device and usage data via Google Analytics and Facebook Pixel

3. How We Use Your Data

We use your information to:

  • Process and deliver your orders

  • Provide customer service and support

  • Improve our website and marketing based on analytics and ads performance

  • Meet legal and tax obligations

4. Legal Basis

We process personal data on these bases:

  • To perform a contract (order and delivery)

  • To meet legal obligations (tax, accounting)

  • With your consent for analytics and marketing cookies

5. Cookies and Tracking

We use essential cookies for site operation and optional cookies for analytics and marketing:

  • Google Analytics to understand website usage

  • Facebook Pixel to measure and improve ads

You can accept or decline non-essential cookies via the cookie banner or adjust preferences later.
Read more in our Cookie Policy.

6. Data Sharing

We share data only with:

  • Payment processors and shipping providers to fulfill orders

  • Technology providers (e.g., analytics, hosting) under strict data protection agreements
    We never sell your personal data.

7. Data Retention

We keep order-related data as long as required by law (tax/accounting) and delete or anonymize it when no longer needed.

8. Your Rights

EU customers (GDPR): You may access, correct, delete, or restrict your data and withdraw consent for marketing cookies at any time.
Australian customers: You may request access to and correction of personal information we hold about you.

Contact info@ovirra.com to exercise your rights.

9. International Transfers

We may store or process data in other countries. When we do, we use safeguards that meet GDPR and Australian privacy requirements.

10. Security

We use technical and organizational measures to protect your data from unauthorized access or loss.

11. Updates

We may update this policy. The latest version will always be on this page.